Introduction
Welcome to Tando Business Solutions. We provide reliable hosting and related services from Cape Town, South Africa. By using our services, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our services.
Services
We offer web hosting, domain registration, and associated online services. Our services are provided on an “as is” basis, and while we strive for excellence, occasional downtime due to maintenance or technical issues may occur.
Account And Usage
Registration: Clients must provide accurate details upon signing up.
Security: You are responsible for maintaining the confidentiality of your account details.
Acceptable Use: Your use of our services must not violate any local laws or infringe on the rights of others. Prohibited activities include spamming, hacking, or distributing malicious software.
Payments, Billing, and Subscription Changes
Billing: Services are billed monthly or annually as chosen at the time of subscription.
Refund Policy:
No Refunds: We do not offer refunds for any of our services, regardless of usage.
Plan Downgrades: Customers may choose to downgrade their subscription plans (e.g., from Web Hosting Business to Web Hosting Standard) at any time. Downgrades will take effect at the start of the next billing cycle.
Price Adjustments: We reserve the right to adjust pricing with prior notice.
Abuse and Misuse Policy
Unacceptable Use: Misusing our services (e.g., for spamming, phishing, or any illegal activities) may result in immediate suspension or termination of your account without notice.
Reporting Abuse: Any suspected abuse should be reported to our support team immediately. We reserve the right to take necessary legal action if required.
Limitation of Liability
Tando Business Solutions shall not be held liable for any direct or indirect damages resulting from service interruptions, data loss, or any errors that may occur. Our total liability is limited to the amount paid for the services in question.
Changes to Terms
We may update these Terms periodically. It is your responsibility to review the Terms regularly. Continued use of our services constitutes acceptance of the updated Terms.
Website Development Payment Terms
Payment Structure:
The total cost for website development is a one-time payment.
Payment is due in full upon completion of the project and prior to the website going live.
Additional Services:
Any requests for updates, modifications, or maintenance beyond the initial scope of the project may incur additional charges unless otherwise agreed upon in writing.
Such additional services will be billed separately at our prevailing rates.
Contact Us
Please review our Terms and Conditions for detailed information about the policies and guidelines governing the use of our website and services. If you need any clarification or additional details regarding our terms or policies, please do not hesitate to contact us.
Professional Services
Domain
For more details on our accepted payment options and billing procedures, please visit our Payments Page.
